Telephone Recovery Support (TRS)

CCAR is providing an innovative peer-to-peer recovery support service. Telephone Recovery Support (TRS). In collaboration with DMHAS, CCAR is offering weekly telephone recovery support service to people in recovery for a period of twelve weeks just to “check in” and see how they are doing. Follow-up calls would be made by trained CCAR volunteers. TRS is offered at all CCAR Recovery Community Centers (RCC) which are recovery oriented sanctuaries anchored in the heart of the community. RCC’s are places where Recovery Support Services are delivered.

TRS helps reduce relapse and enhances the recovery not only for the recoverees, but for the volunteers as well.

Providers can enroll clients at intake. Just fill out a one page form and fax to CCAR at 1-877-840-2703 . Click here to download TRS Consent Form

For more information on TRS please click here to download brochure.

Here is one volunteers' experience: "When I was using, my phone never rang and I wanted it to. I remember just sitting there, staring at the phone wishing someone would call me, talk to me, possibly help me. Now I'm in recovery. For me, TRS is the perfect way of giving back by making that phone call that I never got." --Curtiss K. TRS Volunteer

Interested in becoming a TRS volunteer? Click here for training dates.

If you have any questions regarding TRS call toll free 1-877-676-2227

Here is an amazing TRS story that happened here at the center written by James.
“A few days ago, I received a call on the TRS line. It was Paul. He has called to let me know how grateful he was for the TRS call that he received on Tuesday night. He told me that call, had changed his life. My voice, along with my concern, had made a big difference. As the tears of joy began to build up in my eyes, I started to recall the events of that night. No one knew the personal pain in my heart that night. My relationship with a woman I had planned to spend the rest of my life with was over. I’m into my third call of the night for TRS. The person on the other end of the phone is clearly under the influence. After convincing him to even listen to me, I promised that I would call back before I left for the night. He had informed me that he was just released from detox. He had prayed that the liquor stores would be closed upon his release. He had to pass many in order to get home. He spoke of death and made me aware that he may not make it through the night. When I made the return call, he started to cry. He didn’t think that I would keep my word and call back. He told me that no one had ever cared about him that much. He also apologized for the difficulties we had experience on the initial call. Then, suddenly he kept repeating that his heart was beating too fast. I asked him to allow me to help. He quickly agreed to relax while I contacted the local emergency unit. I let Paul know that they were on their way. I spoke with him until they arrived. I was doing all that I could to keep him alert and calm. As they carried him off to the hospital, he thanked TRS again. I recall saying a little prayer at that moment, asking for God’s help, for Paul’s sake. Paul had told me it was a night that changed his life and he would never forget it. Little did he realize that it had an affect on my life also. I asked the medical unit to call me back and keep me informed of Paul’s condition I waited for that call as if my life depended on it. When the phone rang I was comforted by the familiar voice that said thanks for your help, he’s going to be alright. He was admitted into the hospital before the drug overdose could take his life. It was then that the importance and power of TRS really hit me. No price could be attached to what happened that night. No miracle could have been more meaningful to me. A life was given another chance, and at the same time another life came to realize that some of the things we worry about are nothing compared to the problems of others. It was rewarding to hear Paul’s voice a week later. The human bond that we created that night allowed me to mature as a spirit, as a person, and as a man. Paul told me how grateful he was for the TRS program. Now it’s my turn to say I am also grateful. Thank you Greg, Jaime, and CCAR.”
This is amazing how this call touched both Paul and James. TRS is beautiful.


return to top

 

   

 

TRS Facts

"Case monitoring or telephone-based continuing care, has found to be an effective method of supporting recovery following treatment (McKay, Lynch, Shepard, and Pettinati, 2005)."


A Direct Contact After Discharge from Addiction Professional Magazine March/April 2006


DMHAS Speaks Out
!

Can You Hear Me Now? from Counselor Magazine June 2007